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A Subsidiary of TÜV SÜD
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Retail
Services In an effort to increase
margins while offering customers more choice, many retailers have turned
to lower priced imports. This strategy enables retailers to better manage
purchasing costs but often comes with hidden costs - returns, recalls
and most importantly, the potential loss of consumer confidence. With
the abundance of products manufactured overseas, reduced quality control
is inevitable. Experienced retailers
know that Retail Services provide a higher level of control across the
supply chain. In today's highly competitive environment, Retail Services
offer a unique advantage to balance an efficient supply chain with increased
product quality. To assist retailers
in effectively managing their suppliers, TÜV America, through TÜV
SÜD AG, offers a complete suite of supply chain management services
designed to help organizations strengthen their business operations, resulting
in:
- Reduced quality
problems
- Reduced customer
complaints due to lack of quality, safety and usability
- Increased verification
of legal requirements and laws
- Increased customer
satisfaction through higher product quality, safety and performance
Our experts offer
a host of global Retail Services that inspect and verify product quality
and performance for suppliers located around the world, before products
are even shipped to the distribution network. This provides retailers
with an independent third-party verification that the products they sell
are compliant not only with global safety requirements, but also with
their own performance specifications.Our Retail Services
include:
Product
Compliance Review
Benchmark or Comparison Testing
Quality and Product Performance Testing
User Manual Generation and Rewriting
Packaging Testing
Pre- and Post-Shipment Inspections
Online Inspections
Supply Chain and Ethical Auditing
How have companies
benefited?TÜV's network
of global locations serves retailers around the world including Lidl,
DIY World, Home Shopping Europe (HSE), Max Bahr and Medion AG. Our speed,
customer service and competitive nature help you compete while offering
the highest degree of competence you expect from TÜV. More than 12,000
product and goods inspections have been conducted for retailers by TÜV.
 The following is just a sample of success stories experienced by some
of our clients:
- A department store
chain saved more than $100,000 due to TÜV pre-shipment inspections
- A TV shopping
company reduced the amount of low quality products by 20% because of
pre-and post-shipment inspections by TÜV
Additionally,
clients have benefited from:
- Having a partner
for global market access and international solutions
- Access to multiple
services provided from one trusted provider
- Reduction in time
to market
- Increased profit
margin through visible certification marks
- Certification
marks and certificates that highlight quality features
- Reduced quality
and safety problems
- Reduced customer
complaints due to improved product usability and product performance
- Verification of
legal requirements and laws
International
presence: Start at the sourceTÜV Retail Services
are offered around the world with a particularly strong presence in the
major manufacturing markets in Asia.
Hong Kong
Shanghai, China
Torino, Italy
Segensworth North, UK
Munich, Germany
Hamburg, Germany
For more information or to discuss a customized
program for your organization, contact us.top |
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